It is Remembering Not to Forget’s policy to respect your privacy regarding any information we may collect while operating our website (rememberingnottoforget.org.uk) and in the wider operation of the charity.
Please contact us if you have any questions or concerns about how we are using your information
Please see below the types of information we collect, what we do with the information we collect/ who we disclose it to and where and how your information is stored.
Non-personally identifying information through www.rememberingnottoforget.org.uk
Like most website operators, Remembering Not to Forget collects non-personally-identifying information such as the browser type, language preference, referring site, and the date and time of each visitor request.
Remembering Not to Forget also uses cookies to help identify and track visitors, their usage of Remembering Not to Forget website, and their website access preferences. A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. See the ‘Your Rights’ section below for instructions on what to do if you do not wish to have cookies placed on your computer.
Remembering Not to Forget’s purpose in collecting this non-personally identifying information is to better understand how Remembering Not to Forget’s visitors use its website. From time to time, Remembering Not to Forget may release non-personally-identifying information in aggregate, e.g. by publishing a report on trends in the usage of its website. Remembering Not to Forget may display this information publicly or provide it to others.
- All information you provide to us is stored on our secure servers.
- Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
- Unfortunately, the transmission of information via the internet is not completely secure.
- Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Personally identifying information through www.rememberingnottoforget.org.uk
Some visitors to our website choose to interact in ways that require us to gather personally-identifying information. The amount and type of information that we gather depends on the nature of the interaction but we only collect such information as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with Remembering Not to Forget. For example:
- We collect Internet Protocol (IP) addresses for logged in users and for users leaving comments on rememberingnottoforget.org.uk blogs/sites.
- We ask visitors who sign up at rememberingnottoforget.org.uk to provide a username and email address e.g. to leave a comment on a blog.
In each case, Remembering Not to Forget does not disclose personally-identifying information other than as described below. Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain areas of the website.
As noted above,
- All information you provide to us is stored on our secure servers.
- Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
- Unfortunately, the transmission of information via the internet is not completely secure.
- Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Please note: any payment transactions are handled through the BT MyDonate website (see below).
Supporter email addresses
Supporters who sign up to receive our newsletter submit an email address which is added to our mailing list, maintained in MailChimp (a third party service provider). MailChimp holds our mailing list information in line with its own Privacy Policy which can be viewed on their website.
Remembering Not to Forget will only use your email address in line with the consent obtained at the time of subscription, i.e. for sharing news of our work to support people impacted by dementia, including fundraising activity. You can unsubscribe at any time by following the link in our emails, or sending a message to info@rememberingnottoforget.org.uk.
Online donations
Online donations are processed by BT MyDonate, an independent third party responsible for complying with all relevant legislation. No payment details are collected or held by Remembering Not to Forget. Donation details are held by BT MyDonate in accordance with the BT MyDonate Privacy Policy.
Summary information detailing donations received and associated Gift Aid claimed by BT MyDonate on behalf of Remembering Not to Forget is downloaded by trustees to support the preparation of the published accounts each year. Donor names and addresses are included in these downloads, however they are not needed for the accounts and are therefore deleted from transaction listings to protect your personal data. These anonymised transaction listings are retained for 6 years in line with requirements of the Charities Act.
When you make a donation you are asked whether you are happy to hear from Remembering Not to Forget. If you agree to us contacting you, your details will be passed to us and you will be added to our mailing list, managed as set out above.
Hard-copy Gift Aid and sponsorship forms
Supporter names and addresses are captured on paper Gift Aid or sponsorship forms where used. We use this information to claim Gift Aid from HMRC (when applicable) in order to maximise your donation. Name and address details are submitted to HMRC where required in support of a claim. Paper forms are stored securely by trustees and are shredded after the 6 year statutory record period.
Your rights
In addition to the rights outlined above:
- You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at info@rememberingnottoforget.org.uk.
- Our site may, from time to time, contain links to and from the websites of partner organisations or affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
- The General Data Protection Regulations 2018 gives you the right to access information held about you. Your right of access can be exercised in accordance with the Regulations.
- Remembering Not to Forget visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Remembering Not to Forget’s websites, with the drawback that certain features of Remembering Not to Forget’s websites may not function properly without the aid of cookies.
Privacy Policy Changes
Remembering Not to Forget may change its Privacy Policy in the future. Remembering Not to Forget encourages visitors to regularly check this page for any changes to its Privacy Policy. If you have a rememberingnottoforget.org.uk account, you might also receive an alert informing you of any changes.
